Report a Patient Safety Event

If you have questions about how to report a patient safety event or concern, contact the GPHA Corporate Compliance Office.

Patient Feedback is Important & We Care
Do You Have A Compliment?
Do You Have A Complaint?
Do You Have Recommendations?
IF SO….
1. Please contact your Site Manager! They are here to help.
2. Contact GPHA’s Corporate Compliance Office and we will be sure to direct you to the appropriate team or handle your request?

GPHA Administrative Office
Corporate Compliance Office
1401 S. 31st. Street
Philadelphia, PA 19146

Phone: 215-925-2400, extension 1075
Email: complianceoffice@gphainc.org

A GPHA patient may also report any patient safety concerns to The Joint Commission Quality and Patient Safety Office. To report a patient safety event or concern online, submit a new patient safety event or concern or submit an update to your incident. (You must have your incident number.) You may also submit the event or concern via mail, telephone, fax or email.

Office of Quality and Patient Safety (OQPS)
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

Patient Safety event phone line: 1-800-994-6610

Fax: 630-792-5636
Website:  http://www.jointcommission.org

Federal Tort Claims Information

Greater Philadelphia Health Action, Inc. (GPHA) is a Federally Qualified Health Center  (FQHC). This means our insurance is linked to the U.S. Department of Health & Human Services and the U.S. Department of Justice.