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GPHA Inc.

Healthcare That Makes a Difference

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  • Patient Support Services

Patient Support Services

GPHA is committed to helping patients overcome barriers they may face on their journey to better health. Our dedicated team assesses barriers for patients of all ages and links patients to resources – both within our healthcare network and in the community – to support positive outcomes.

Nursing
  • Individualized health education
  • Medication review and adherence counseling
  • Treatments, tests and referrals
  • Wound care
  • Care coordination
Medical Case Management
  • Assessment and resource linkage for issues such as transportation, adequacy of insurance coverage, need for home-based services, housing problems, legal problems, and substance abuse concerns.
  • Pregnancy testing and follow up care
  • Arranges services for prenatal patients (dental care, nutrition services, WIC, infant car seat, forms) and ensures continuity of care
  • HIV counseling and testing
  • Reproductive health counseling
Behavioral Health Consultant
  • Screening for mental health and substance abuse disorders
  • Short-term therapy
  • Domestic violence
  • Stress management – PTSD – grieving
Care Manager
  • Home visits
  • Patient education
  • Personal assistance with complex treatment plans and specialty care
Clinical Assistant
  • Ensures follow up after hospital admission or an emergency room visit
  • Assists with complex treatment plans and care coordination when multiple healthcare providers are involved in the patient’s care
  • Service navigation
  • Assists with referral management
Adherence Outreach Specialist (HIV Program)
  • Supports Persons Living with HIV/AIDS to achieve viral load suppression
  • Home visits
  • Medication review and adherence counseling
  • Support Groups
  • Care coordination

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